Privacy Policy

We collect the following categories of information:

• Information you provide. Your name, email address, and any message content you submit through our newsletter sign-up or contact form.
• Automatically collected information. Device, browser, IP address, referring URL, pages viewed, and general location data collected through cookies and similar technologies.
• Information from third parties. Analytics, email delivery, and advertising partners may share aggregate or event-level data with us about your interactions.

• To send marketing emails, promotions, and product updates you have opted in to.
• To respond to inquiries submitted through our contact form.
• To operate, maintain, and improve the Site and our products.
• To measure the performance of our marketing and content.
• To detect, prevent, and address fraud, abuse, or security issues.
• To comply with legal obligations and enforce our terms.

Where applicable, we process personal information based on your consent (for marketing communications and non-essential cookies), our legitimate interests (operating and improving our business), performance of a contract, and compliance with legal obligations.

We use cookies, pixels, and similar technologies to remember your preferences, measure site traffic, and, where permitted, deliver relevant advertising. You can control cookies through your browser settings. Disabling cookies may affect functionality.

We do not sell your personal information. We share it only with:

• Service providers that host our Site, deliver email, process forms, and provide analytics — under contractual confidentiality obligations.
• Legal, regulatory, or law enforcement authorities when required or to protect our rights.
• A successor entity in the event of a merger, acquisition, or sale of assets.

When you sign up for our list, you consent to receive marketing emails from Nuvora LLC. Every email includes an unsubscribe link. You may also opt out at any time by emailing support@nuvorahomeco.com. Transactional messages (order or support replies) may still be sent as needed.

We retain personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When no longer needed, data is deleted or anonymized.

We use industry-standard administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Depending on your jurisdiction, you may have the right to access, correct, delete, port, or restrict processing of your personal information, and to withdraw consent or object to certain processing. California residents have additional rights under the CCPA/CPRA, including the right to know, delete, correct, and to opt out of the "sale" or "sharing" of personal information (we do not sell personal information as commonly understood). To exercise any right, contact us at support@nuvorahomeco.com.

The Site is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us information, please contact us and we will delete it.

We are based in the United States. If you access the Site from outside the U.S., your information may be transferred to, stored, and processed in the U.S. or other countries with different data protection laws.

Our Site may link to third-party sites (including Amazon). Their privacy practices are governed by their own policies, and we are not responsible for their content or practices.

We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated effective date. Continued use of the Site after changes constitutes acceptance.

Questions or requests regarding this policy can be sent to Nuvora LLC at support@nuvorahomeco.com.